Microsoft Teams stories - Page 5
A ‘converged’ business communications platform developed, marketed and sold by Microsoft and its
partner networks, Microsoft Teams is a widely used collaboration software which incorporates video,
voice, chat and screen sharing facilities. Packaged as part of Microsoft 365 and the vendor’s Office suite,
Teams enjoys a unique advantages including distribution and integration with what is the world’s most
popular group of desktop productivity applications.
Scotland's COPFS boosts IT operations with Freshworks' Freshservice
Fri, 26th Jan 2024
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uc
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data analytics
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rpa
Scotland's top prosecution service, COPFS, enhances IT support and management systems with vital aid from Freshworks Inc.'s Freshservice platform, greatly improving customer satisfaction and resolution times.
A new kind of PC is coming: From personal computer to innovation enabler
Wed, 24th Jan 2024
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uc
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endpoint protection
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hybrid cloud
Generative AI is transforming personal computers (PCs) from mere consumer technology to platforms for innovation, set to revolutionise the way we live and work.
Virsae launches AI-powered service management for Microsoft Teams on Azure
Tue, 23rd Jan 2024
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Virsae launches its AI-driven 'Virsae Service Management for Microsoft Teams' on the Microsoft Azure Marketplace, aiming to optimise performance across XCaaS platforms, including WFH environments.
LINX expands Azure Peering partnership with Microsoft in US
Thu, 4th Jan 2024
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uc
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datacentre infrastructure
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microsoft
The London Internet Exchange (LINX) has expanded its US partnership with Microsoft, launching Azure Peering Service at LINX NoVA for enhanced public Microsoft cloud services connectivity.
Sipcom launches HALO Operator Connect service for Microsoft Teams
Thu, 21st Dec 2023
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uc
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voip
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contact centre
Cloud communications provider Sipcom introduces HALO Operator Connect, a service integrating a public switched phone network into Microsoft Teams.
Mesh Ai debuts Simpatico Teams, an AI-powered Australian first
Thu, 14th Dec 2023
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uc
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ai
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agentic ai
Mesh AI introduces Simpatico Teams, Australia's inaugural AI-powered tool aiding in managing mental health at workplaces.
Tollring to launch AI-powered cloud call recording solution, Record AI
Thu, 14th Dec 2023
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uc
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data analytics
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cx
Tollring unveils cloud-based AI call recording service, Record AI, targeting all organisation users from January 2024.
Veeam integrates Backup-as-a-Service into Microsoft 365 service
Thu, 14th Dec 2023
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uc
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data protection
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dr
Veeam Software boosts data protection for its 18 million Microsoft 365 users by adding Backup-as-a-Service integration.
A guide on how to migrate to better Teams governance
Mon, 4th Dec 2023
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uc
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firewalls
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network security
Migrating Teams delivers a great opportunity to establish a new Teams environment that reflects the lessons learned in the old environment.
Access4 names Virtual IT Group as its Diamond++ Partner in Australia
Mon, 4th Dec 2023
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uc
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partner programmes
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voip
UCaaS provider Access4 has crowned Virtual IT Group as its Diamond++ Partner in Australia, following VITG's strategic acquisitions.
Tandem platform streamlines workplace feedback with continuous approach
Tue, 21st Nov 2023
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uc
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genai
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ai
Tandem, a novel platform, aims to revolutionise workplace feedback with continuous review cycles, fostering high-performance culture.
Microsoft's Copilot Studio a low-code tool for constructing stand alone copilots
Fri, 17th Nov 2023
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uc
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hcm
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erp
Microsoft debuts Copilot Studio, a low-code tool built specifically for customising the Microsoft Copilot and stand-alone copilots.
ControlUp enhances digital employee experience with new Microsoft features
Thu, 16th Nov 2023
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uc
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daas
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apm
ControlUp has unveiled new features for its DEX platform, optimising Microsoft-powered employee experience and simplifying IT management.
How to move file shares from on-prem to cloud
Wed, 15th Nov 2023
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uc
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migration
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public cloud
Moving file shares to the cloud may be inevitable, but it should be done with careful consideration and the very best tools.
Celonis acquires Symbio, launching AI-driven 'Process Cockpit'
Tue, 14th Nov 2023
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uc
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apm
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software development
Celonis acquires Symbio, launching 'Process Cockpit'; an AI-led tool enhancing process management with real-time tracking.
Freshworks customers enhance employee experience via increased Microsoft Teams usage
Mon, 30th Oct 2023
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uc
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hcm
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collaboration
Freshworks reports a surge in Microsoft Teams usage by Freshservice customers, increasing productivity for over 250,000 users.
CHU upgrades its video collaboration capabilities with Ricoh
Thu, 19th Oct 2023
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uc
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partner programmes
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digital entertainment
Ricoh Australia has been working alongside CHU to enhance and expand its company-wide video collaboration capabilities.
BlackLine enhances finance software with Microsoft Teams
Tue, 17th Oct 2023
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uc
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software
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voip
BlackLine bolsters finance software by integrating it with Microsoft Teams, enhancing efficiency in financial operations.
IoW NHS Trust selects new telephony and communications solution
Fri, 13th Oct 2023
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uc
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hybrid cloud
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hybrid & remote work
The new Cisco-powered sovereign UC telephony service will deliver the flexibility and robustness needed to adopt new hybrid working practices.
Odigo launches AI-powered connector for effective UCaaS and CCaaS integration
Thu, 5th Oct 2023
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uc
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data analytics
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martech
Odigo launches new connector to bridge the gap between UCaaS and CCaaS solutions, promising seamless integration powered by AI and analytics.