Mental Health stories - Page 19
Surviving the winter
Thu, 1st Apr 2010
#
uc
#
contact centre
#
ufb
As winter chills bite, contact centres like Mercury Energy brace for a surge in calls and employee absenteeism, revealing a crucial focus on staff wellness.
Agent angst
Mon, 1st Feb 2010
#
crm
#
uc
#
martech
NZ contact centres risk employee welfare and profits through outmoded metrics and high stress, costing firms over £1.5bn annually, study finds.
Even astronauts get the blues
Sun, 1st Nov 2009
#
nasa
#
mental health
#
bso
Harvard Prof develops anti-depression program for astronauts, aimed at combating mental health issues in space, ensuring privacy from NASA.