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Market research stories - Page 1

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Global spend on KYC systems to hit USD $22bn by 2029
Yesterday
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risk & compliance
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market research
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analyst report
A study by Juniper Research forecasts that global non-financial businesses will spend USD $22 billion on KYC/KYB systems by 2029, marking a 140% increase.
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AI adoption in retail: Opportunities & readiness gaps
Last week
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cx
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martech
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partner programmes
A new survey from Riverbed reveals that while 95% of retail leaders view AI as crucial, only 40% feel prepared for its implementation.
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App usage boosts loyalty in UK consumers, study reveals
Last week
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cx
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martech
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personalisation
New research reveals UK shoppers who use brand apps are 20% more likely to exhibit true loyalty, driven by rewards and personalised experiences.
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UK language app users invest time & money but lack confidence
Last week
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mobile apps
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market research
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speech
Research by Wall Street English reveals that UK language app users invest significant time and money yet often lack confidence in their speaking abilities.
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Australian firms risk $71 billion due to poor service
Last week
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cx
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martech
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hcm
Qualtrics' study reveals Australian businesses risk losing AUD $3.8 billion in sales this holiday season due to poor customer experiences, stressing urgent improvements.
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Restive forecasts 2025 retail trends: convenience reigns
This month
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surveillance
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cx
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martech
Technology consultancy Restive predicts that convenience, personalisation, and sustainability will dominate retail trends in 2025 for both online and physical stores.
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Yahoo study reveals digital marketing challenges in 2025
This month
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data privacy
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ai
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branding
A new study reveals that 85% of Singapore's marketers are prioritising data-driven strategies and AI integration as they prepare for 2025.
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NTT DATA & Google Cloud expand AI partnership in APAC
This month
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data analytics
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digital transformation
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genai
NTT DATA and Google Cloud are bolstering their strategic partnership to advance cloud-based data analytics and generative AI solutions across the Asia Pacific.
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SoftServe named a Challenger in 2024 Gartner Magic Quadrant
Last month
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digital transformation
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genai
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ai
SoftServe has been recognised as a Challenger in Gartner's 2024 Magic Quadrant for Custom Software Development Services, highlighting its focus on Generative AI.
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Australian consumers distrust AI in customer services
Last month
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cx
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martech
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data privacy
A new report reveals that 86% of Australian consumers mistrust local firms' use of AI, leading to decreased comfort with AI services in the past year.
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Transmit Security leads in account takeover prevention
Last month
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digital transformation
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genai
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ai
Transmit Security has been named a leader in account takeover fraud prevention, as the market for these solutions is set to grow significantly by 2028.
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AI-driven personas to lead market research data by 2025
Last month
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data analytics
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ai
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synthetic data
A new report by Qualtrics reveals that AI-generated synthetic personas could account for over half of market research data collection by 2025.
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Marketers face hurdles in leveraging first-party data
Last month
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martech
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financial systems
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data privacy
A new report from Cint and Lotame reveals marketers face significant challenges in utilising first-party data, with 70% highlighting its importance.
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Australian businesses must adapt to payment trends: Worldpay
Mon, 2nd Sep 2024
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cryptocurrency
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cx
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blockchain
Australian consumers' payment preferences are evolving, with security and variety boosting revenue potential, says Worldpay's new report.
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Perceptive partners with Qualtrics for enhanced client insights
Tue, 27th Aug 2024
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cx
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martech
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qualtrics
Perceptive partners with Qualtrics to enhance its market research and experience management services, promising significant benefits for over 150 clients.
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Freelance computer security & writing skills surge in Q2 2024
Tue, 23rd Jul 2024
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martech
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commerce systems
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ecommerce
Demand for freelance computer security, writing, and business skills soared in Q2 2024, per Freelancer.com’s Fast 50 Index, defying AI disruption fears.
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Brands & AI gear up for Olympics spotlight & challenges
Tue, 16th Jul 2024
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cx
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martech
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hcm
Brands worldwide prepare to leverage the 2024 Summer Olympics' extensive visibility, with 41% of US adults poised to follow closely.
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AI Appreciation Day: Q&A with NielsenIQ
Mon, 15th Jul 2024
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data analytics
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physical security
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genai
AI is set to transform market research, says NielsenIQ on AI Appreciation Day. Discover the potential and challenges in AI-driven innovation.
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Milieu Insight upgrades Canvas to streamline consumer research
Thu, 11th Jul 2024
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data analytics
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genai
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ai
Milieu Insight revamps Canvas, enhancing consumer research with improved survey tools, global reach, and AI-powered features, streamlining brand insights.
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Human8 appoints new leaders for growth in APAC & Southeast Asia
Wed, 10th Jul 2024
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cx
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martech
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ai
Human8 appoints Mark Alvarez as Head of Operations APAC and Daniel Teixeira as Senior Business Director Southeast Asia, eyeing AI-driven growth.