Machine learning (ML) stories - Page 44
A subset of Artificial Intelligence, Machine Learning describes the process by which a computer is ‘trained’ to recognise and react to inputs or situations without being explicitly told what those reactions should be. Applied ML in business is referred to as ‘predictive analytics’ because the analytics software is trained to respond to incoming data and provide adaptive insights. ML is among the techniques being used in pursuit of AI mimicking the human brain.
HotelPORT partners ComOps for better contact centre services
Tue, 7th Feb 2023
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uc
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digital transformation
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cx
The collaboration will provide hotels and spas with enhanced resources for guest services, restaurant reservations, and other contact centre operations.
Why You Need AI & ML in Your Digital Infrastructure
Tue, 31st Jan 2023
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hyperscale
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dc
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ai
Artificial intelligence (AI) and machine learning (ML) technologies are making digital infrastructure smarter and more intuitive.
M-Files top technology predictions for 2023 and beyond
Tue, 31st Jan 2023
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supply chain & logistics
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llms
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ai
The global economy faces challenges such as inflation, supply chain disruptions, and talent shortages. Organisations must adapt to new demands.
Quantum Metric launches Atlas, providing ML-powered insights
Thu, 26th Jan 2023
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ai
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ml
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analyst report
Atlas provides outcome-driven insight that enable anyone to identify and respond to digital customer needs from day one.
New Zoom virtual agent aims to transform customer support
Thu, 26th Jan 2023
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uc
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cx
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martech
Zoom Virtual Agent is an intelligent conversational AI and chatbot solution using natural language processing and machine learning to resolve customer queries.
Microsoft is helping to reshape healthcare in Asia with AI
Tue, 24th Jan 2023
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public cloud
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ai
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healthtech
AI is helping to revolutionize multiple health systems in Asia, including clinical intelligence, drug discovery and population health.
2023 KuppingerCole report recognises Delinea as a PAM Leader
Tue, 24th Jan 2023
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pam
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mfa
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ai
KuppingerCole has named Delinea a Leader in its 2023 KuppingerCole Leadership Compass for Privileged Access Management report.
SAS experts release book explaining AI for risk modelling
Tue, 24th Jan 2023
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risk & compliance
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ai
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sas
Its aimed toward those who are looking to apply the most advanced analytic technologies to tackle their quantitative risk problems.
Intelligent developer technologies to grow, predicts IDC
Thu, 19th Jan 2023
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digital transformation
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ai
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software development
IDC forecast shows worldwide LCNCIDT revenue growing to US$21 billion in 2026 with a five-year compound annual growth rate (CAGR) of 17.8% from 2021-2026.
Stemly using SnapLogic for stronger ML capabilities
Wed, 18th Jan 2023
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cx
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martech
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apm
Stemly is using SnapLogic to strengthen its machine learning (ML) capabilities, which has given the company the data it needs for better customer experiences.
Looking ahead: How tech will transform payroll (and how organisations can prepare)
Tue, 17th Jan 2023
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hcm
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ai
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payroll systems
A revolution is underway, disrupting business models and operations. This article explores key trends that will shape the future of payroll.
Programming, writing and research skills in hot demand
Fri, 6th Jan 2023
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ai
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software development
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ai agents
Programming, writing and research skills are dominating the freelance job market, according to the Fast 50 Q4 2022 Index.
Nokia deploys Orchestration Center software for Telstra
Fri, 6th Jan 2023
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smartphones
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paas
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iaas
Nokia Orchestration Center offers Telstra a reusable and shared platform for improved network management and operational efficiency.
Thales Australia extends partnership with Sydney University
Fri, 30th Dec 2022
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data analytics
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digital transformation
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ai
The long-standing partnership to continue research and development of transformational solutions in aerospace, space, defence and digital security fields.
CX a driver in the future financial industry - SS&C Blue Prism
Thu, 22nd Dec 2022
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cx
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martech
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rpa
Customer experience will be the most crucial trend for financial services, says Robert Dewar of SS&C Blue Prism. Automation and AI are key to success.
End-to-end visibility turns SAP monitoring headaches into business advantages
Tue, 20th Dec 2022
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ai
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sap
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network monitoring
SAP is a critical part of business operations, giving enterprise companies the ability to deliver goods and services to customers around the world.
Google announces wide availability of AlloyDB for PostgreSQL
Mon, 19th Dec 2022
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ai
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personal computing devices
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google
After revealing AlloyDB for PostgreSQL in May this year, Google announced that the technology is now generally available.
Public cloud to surpass US$1 trillion by 2026: Forrester
Fri, 16th Dec 2022
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hyperscale
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public cloud
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ai
To remain profitable, leading cloud players will need to pivot their investments to analytics, AI/ML, and other differentiated premium services.
Amperity to help Reckitt maximize and scale first-party data
Wed, 14th Dec 2022
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data analytics
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cx
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martech
The global consumer products company behind Lysol, Air Wick and Enfamil deploy a customer data platform to build long-term customer loyalty and drive revenue.
ANZ IT departments lowest adopters of AI and ML - ManageEngine
Wed, 14th Dec 2022
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ai
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manageengine
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ml
ManageEngine, the enterprise IT management division of Zoho Corporation, has presented the results of its new global survey, IT at work: 2022 and beyond.