Global Stories

ControlUp adds Intel Device IQ to desktop monitoring

ControlUp and Intel team up to surface hardware-level warnings in desktop monitoring, aiming to spot PC issues before staff notice them.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 27th Mar 2026

Digital Transformation

Start Tech boss urges MSPs to focus on business needs

Start Tech Managing Director Ian Groves tells London event MSPs to prioritise client business problems over AI hype as debate grows over automation's impact.

By Sofiah Nichole Salivio • 5 min read • Fri, 27th Mar 2026

Data Protection

Omnissa study finds AI surge & endpoint security gaps

Omnissa warns AI tools are surging across workplace devices while patching, encryption and stability gaps widen, especially in regulated sectors.

By Shannon Williams • 4 min read • Thu, 26th Mar 2026

Network Infrastructure

BT wins GBP £200 million NIE Networks connectivity deal

BT secures a multi-year GBP £200m deal to modernise Northern Ireland's electricity grid with upgraded connectivity and cyber security.

By Sean Mitchell • 3 min read • Wed, 25th Mar 2026

Data Protection

Splashtop & SysAid partner to streamline remote support

SysAid bakes Splashtop remote support into its service desk, letting IT teams launch secure sessions directly from AI-driven tickets.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 25th Mar 2026

Software-as-a-Service

Support Fusion raises AUD $1 million, expands to US & UK

Support Fusion raises AUD $1 million pre-seed to grow US and UK presence and scale AI-led integrations for co-managed enterprise IT.

By Sofiah Nichole Salivio • 4 min read • Tue, 24th Mar 2026

Malware

Lwart expands Rimini Street support to SAP & VMware

Lwart extends Rimini Street support to SAP and VMware to cut licensing pressure, avoid forced upgrades and refocus IT on operations.

By Mark Tarre • 4 min read • Thu, 19th Mar 2026

Data Protection

Kore.ai unveils platform to tackle enterprise AI sprawl

Kore.ai has launched an Agent Management Platform to give enterprises a unified control layer over fast-growing, fragmented AI agent estates.

By Sofiah Nichole Salivio • 4 min read • Thu, 19th Mar 2026

Software-as-a-Service

GoTo debuts LogMeIn Partner Network for IT resellers

GoTo launches LogMeIn Partner Network for IT resellers, promising tiered rewards, AI-enhanced tools and expanded support for partners.

By Sean Mitchell • 3 min read • Wed, 18th Mar 2026

Disaster Recovery

SIOS wins triple honours for leadership & support teams

SIOS Technology nets triple industry honours for leadership, customer success and support as demand for mission-critical resilience grows.

By Sean Mitchell • 4 min read • Thu, 12th Mar 2026

Network Infrastructure

Smart CT clinches global IT support deals to scale up

Smart CT lands three global IT support deals covering 65,000-plus devices as it accelerates expansion across Europe, Asia and Australia.

By Kaleah Salmon • 4 min read • Tue, 10th Mar 2026

Hybrid Cloud

HPE complete care service: Refocused for your AI advantage

HPE revamps Complete Care Service into a unified, AI-powered support model to simplify hybrid IT, bridge silos and scale enterprise AI.

By Mark Bakker • 5 min read • Fri, 6th Mar 2026

Stories from Other Regions

Digital Transformation

Pia joins Pax8 Marketplace with AI help desk automation

Pia joins Pax8 Marketplace, giving MSPs direct access to AI-led help desk automation aimed at cutting repetitive service desk work and easing margin pressure.

By Catherine Knowles • 4 min read • Wed, 1st Apr 2026