Insurance stories

AI trust varies among New Zealand financial service users
Yesterday
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cdp
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ai
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productivity
A Salesforce report reveals New Zealand consumers show mixed trust in AI within financial services, highlighting a growing expectation for lower fees and faster transactions.

NZ sees major drop in insured catastrophe losses in 2024
Yesterday
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cleantech
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insurance
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climate change
A report reveals New Zealand enjoyed a rare year of minimal natural disasters in 2024, with insured losses plummeting to nearly zero from AUD $3.6 billion in 2023.

Macquarie Cloud Services achieves Dell's Titanium status
Last week
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edutech
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network infrastructure
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hybrid cloud
Macquarie Cloud Services has achieved Titanium status from Dell Technologies, highlighting its expertise and commitment to innovative cloud solutions.

AI challenges BFSI data infrastructure security & quality
Last week
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storage
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breach prevention
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genai
The rapid rise of artificial intelligence is straining data infrastructures in the banking sector, revealing critical challenges in security and data quality.

Thales survey reveals declining trust in digital services
Last month
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data protection
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digital transformation
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biometrics
Thales' 2025 Digital Trust Index reveals plummeting consumer trust in digital services, with 82% abandoning brands due to data privacy fears.

Generative AI boosts customer service, says Capgemini study
Last month
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cx
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martech
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genai
A new Capgemini study reveals customer satisfaction in the UK is low, with just 45% satisfied, despite the potential of generative AI to improve service quality.

Insurers focus on AI & growth amid sluggish progress
Last month
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cx
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martech
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ai
Research by Forrester reveals that insurers are focusing on driving growth and improving customer experience through AI investment and system modernisation by 2025.

Infosys highlights AI's growing impact on global industries
Last month
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uc
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digital transformation
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ai
A new survey by Infosys Knowledge Institute reveals a significant shift towards scaled AI deployment across industries, driven by reduced costs and improved success rates.

WTW launches AI tool to enhance insurer performance
Last month
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data analytics
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data science
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risk & compliance
WTW has launched Radar Vision, an AI-driven monitoring tool for insurers, aimed at enhancing business performance and growth in the insurance sector.

Organisations question CISO liability policy effectiveness
Last month
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financial systems
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risk & compliance
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cybersecurity
A Fastly study reveals 93% of organisations have updated policies to protect CISOs from personal liability, though effectiveness remains unclear.

IWD 2025: Beyond the Policy: The Human Impact of Insurance in Women's Lives
Last month
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insurance
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leadership
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iwd
On International Women's Day 2025, the insurance sector is urged to prioritise empathy over policy, focusing on the real human impact on women and caregivers.

QBE Asia appoints Ronak Shah as CEO of Wholesale Markets
Thu, 27th Feb 2025
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physical security
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cleantech
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insurance
QBE Asia has appointed Ronak Shah as Chief Executive Officer of Wholesale Markets Asia, effective 1 March 2025, to strengthen its reinsurance operations across the region.

Celonis launches new apps to optimise industry processes
Thu, 27th Feb 2025
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cleantech
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software development
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sustainability
Celonis has launched four new Process Intelligence Apps in collaboration with partners, aimed at optimising industrial processes and reducing claims leakage.

Insurance executives see opportunity in $1.8 trillion gap
Wed, 26th Feb 2025
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ai
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cybersecurity
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cleantech
A recent survey reveals that 79% of insurance executives feel a moral duty to address the USD $1.8 trillion global protection gap, viewing it as a key business opportunity.

Data analysts see AI as career growth, not a threat
Thu, 20th Feb 2025
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edutech
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genai
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ai
Research from Alteryx reveals that while 94% of data analysts see their roles becoming more strategic, 76% still rely on spreadsheets for data tasks.

Regit & DBS Data unite to transform automotive marketing
Wed, 19th Feb 2025
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cartech
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data privacy
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insurance
Regit and DBS Data have joined forces to revolutionise automotive marketing, leveraging extensive vehicle insights to deliver personalised campaigns and support EV adoption.

DAS unveils new tool for real-time bushfire tracking
Fri, 14th Feb 2025
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dr
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cleantech
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cloud services
DAS has launched a tool for near real-time bushfire monitoring, helping organisations quickly identify affected customers and properties during disasters.

UpCover raises $19 million to disrupt insurance market
Fri, 14th Feb 2025
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digital transformation
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cx
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martech
UpCover has raised $19 million to expand its digital commercial insurance brokerage, aiming to disrupt Australia's $20 billion market.

UK faces critical AI skills gap as firms struggle to adapt
Thu, 13th Feb 2025
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digital transformation
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genai
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ai
A recent study by Gigged.AI reveals a critical AI skills gap in the UK, warning that government policies hinder recruitment essential for future growth.

Ásgeir Óskarsson appointed as BSV Association chief
Sat, 1st Feb 2025
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edutech
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devops
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blockchain
The BSV Association has appointed Ásgeir Óskarsson as its new Managing Director, bringing over ten years of expertise in finance, insurance, and blockchain.