Holiday season stories - Page 2
NICE CXone platform sees 80% increase in interactions
Thu, 5th Dec 2024
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uc
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ai
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digital engagement
NICE's CXone MPower platform saw an 80% rise in automated customer interactions over Black Friday and Cyber Monday, reflecting a growing reliance on automation.
How retail businesses can build loyalty this festive season despite financial constraints
Mon, 2nd Dec 2024
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cx
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martech
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data privacy
As the festive season approaches, retailers must adapt to financial pressures by leveraging digital loyalty solutions to attract and retain value-seeking customers.
ProGlove launches smart scanner rental for peak season
Fri, 15th Nov 2024
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financial systems
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supply chain
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scanner
ProGlove launches a flexible rental programme for its MARK smart scanners, aiding warehouse operators during the busy holiday season.
Major brands choose Nasuni to tackle holiday demand
Fri, 8th Nov 2024
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uc
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digital transformation
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supply chain
Nasuni has revealed that major retail brands like Patagonia and Mattel are leveraging its platform to meet increased demand during the holiday season.
Intel's new Lunar Lake processors to power 80+ laptop designs
Tue, 21st May 2024
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gaming
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digital entertainment
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ai
Intel's upcoming Lunar Lake processors will be featured in over 80 new laptop designs, delivering over three times the capability of previous generations.
FedEx spreads festive cheer with Purple Tote campaign in AMEA
Fri, 26th Jan 2024
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edutech
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clean technologies
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education, learning & training
FedEx Express brought festive joy across the Asia Pacific, Middle East, and Africa, gathering over 8,000 kg of supplies during their Purple Tote Campaign, offering aid to over 30 NGOs and around 2,400 beneficiaries.
US holiday online retail surges to USD $222.1 billion amid difficult economy
Mon, 8th Jan 2024
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data analytics
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bi
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big data
US consumers fuel a 4.9% YoY boost to holiday online retail sales, hitting USD $222 billion. Growth is driven by big discounts, rising use of Buy Now, Pay Later options and mobile purchases dominating.
Christmas marked by sophisticated cyberattacks on retailers
Tue, 2nd Jan 2024
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advanced persistent threat protection
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threat intelligence
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bots
Cybercriminals utilised new tactics across wider timeframes to launch complex attacks on online retailers during the 2023 holiday season.
Could AI help santa outperform eCommerce giants?
Mon, 18th Dec 2023
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digital transformation
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supply chain
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ai
As we delve deeper into the logistics and supply chain management for Team Santa, we see there are many components that could easily go wrong.
Retail fraud surges 700% during 2023 holiday season, Cequence reveals
Thu, 14th Dec 2023
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advanced persistent threat protection
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api
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customers
Cybercriminals' new strategy resulted in a 700% hike in retail fraud during the 2023 holiday season, warns Cequence.
Darktrace director warns of rising cyber threats during holiday season
Thu, 14th Dec 2023
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dr
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ransomware
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advanced persistent threat protection
Darktrace's Liam Dermody urges businesses to remain vigilant against increasing cyber threats during the Christmas season.
Unwrapping success: The golden rules of holiday retailing
Wed, 6th Dec 2023
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cx
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martech
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omnichannel
In this challenging environment, omnichannel retailers must find ways to stand out and offer something exceptional.
Storyblok survey reveals consumers' festive buying behaviour and trust issues
Wed, 29th Nov 2023
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ecm
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martech
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ai
Storyblok survey shares festive buying behaviours, revealing brand websites hold most trust, while AI and influencers fall out of favour.
Black Friday & Cyber Monday see rise in 'false positives', warns SEON
Tue, 28th Nov 2023
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sales
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black friday
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holiday season
Black Friday and Cyber Monday sales lead to rise in 'false positives', warns SEON, complicating transactions for merchants.
Why retailers need to embrace modern observability to thrive this holiday season
Mon, 20th Nov 2023
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cx
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martech
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supply chain
Today, the retail industry faces new macroeconomic challenges, with the rapid increase in energy costs, high inflation, and supply chain disruptions.
Yubico's tips on online security for travellers over the holiday season
Thu, 16th Nov 2023
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mfa
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advanced persistent threat protection
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cybersecurity
Cybersecurity firm Yubico offers insightful advice on enhancing online security for travellers this festive season.
Preparing for peak holiday season with Composable Commerce
Fri, 3rd Nov 2023
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saas
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cx
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martech
This article discusses what Composable Commerce is, the benefits of the technology, how it makes peaks in trading easier and how retailers can get started.