Employee Experience (EX) stories
The next chapter for HR systems: 2025 and beyond
Yesterday
#
hcm
#
ex
#
data integration
As HR leaders face the chaos of fragmented systems, 2025 promises a revolution with all-in-one Employment Operating Systems transforming the landscape.
Freshworks appoints Srinivasan Raghavan as Chief Product Officer
3 days ago
#
saas
#
cx
#
martech
Freshworks has appointed Srinivasan Raghavan as Chief Product Officer to spearhead its product strategy, enhancing growth in AI and customer experience.
Medallia joins G-Cloud 14 to enhance public sector services
Last week
#
digital transformation
#
hcm
#
public sector
Medallia has been named a supplier on the UK's G-Cloud 14 framework, offering cloud solutions to boost experience management for public sector agencies.
UK employees lead Europe in AI workplace adoption
Last week
#
hcm
#
ai
#
productivity
UK employees lead Europe in workplace AI adoption, with 25% using AI daily and trust in the tools steadily rising.
Gartner reveals top HR tech trends for 2024 including AI
Last week
#
digital transformation
#
hcm
#
genai
Gartner has unveiled the top three HR technology trends for 2024, highlighting AI tools, skills management, and virtual assistants as key innovations.
Flip partners with Work Networks in post-Meta exit move
Last month
#
digital transformation
#
hcm
#
flip
Flip has formed partnerships with Work Networks in the UK and Tuxpas in Latin America to replace Meta's Workplace, enhancing communication for frontline employees.
Zellis unveils AI payroll updates at London user summit
Last month
#
hcm
#
ex
#
ux
At its London summit, Zellis revealed major updates including the launch of its AI-driven HCM AIR, aimed at enhancing payroll efficiency and user experience.
Alex Nemeth appointed country manager for Qualtrics ANZ
Last month
#
hyperscale
#
cx
#
martech
Alex Nemeth has been appointed Country Manager for Qualtrics in Australia and New Zealand, aiming to boost customer and employee experiences.
UK firms risk GBP £4.5bn losses due to poor service
Last month
#
cx
#
martech
#
hcm
UK businesses could face losses of up to GBP £4.5 billion during the holiday season due to inadequate customer service, new research by Qualtrics reveals.
Salesforce event in Auckland highlights AI transformation
Last month
#
cx
#
martech
#
hcm
The Salesforce Agentforce World Tour in Auckland attracted over 1,300 attendees, showcasing the impact of autonomous AI agents on New Zealand businesses.
Inploi integrates with Cornerstone for enhanced hiring tech
Last month
#
saas
#
hcm
#
recruitment
UK talent acquisition firm inploi has partnered with Cornerstone OnDemand, integrating their platforms to enhance global recruitment and employee development.
ControlUp enhances digital experience support for ChromeOS
Last month
#
daas
#
hcm
#
productivity
ControlUp has introduced support for Google ChromeOS on its Digital Employee Experience platform, enhancing analytics for virtual desktops and physical devices.
BrightHR report shows rise in HR tech use in ANZ SME market
Last month
#
digital transformation
#
e-learning
#
hcm
A BrightHR report reveals increasing HR tech adoption among small businesses in Australia and New Zealand, with a 27.4% rise in recorded holiday days.
Australian firms risk $71 billion due to poor service
Last month
#
cx
#
martech
#
hcm
Qualtrics' study reveals Australian businesses risk losing AUD $3.8 billion in sales this holiday season due to poor customer experiences, stressing urgent improvements.
Global shift towards major investment in generative AI
Last month
#
digital transformation
#
hcm
#
partner programmes
A new report from NTT DATA reveals organisations are evolving from GenAI experimentation to strategic investments aimed at boosting business performance.
TDCX named among Asia-Pacific's best employers for 2025
Last month
#
hcm
#
ex
#
csr
TDCX has been named one of the Best Employers in Asia-Pacific for 2025 by the Financial Times, reflecting its commitment to a positive workplace culture.
Australian organisations struggle with cultural alignment
Last month
#
hcm
#
ai
#
productivity
The latest Pulse of Talent report reveals that many Australian firms struggle to achieve desired advancements in workplace culture despite concerted efforts.
Dayforce unveils AI tools to boost HR productivity & planning
Last month
#
hcm
#
rpa
#
ai
Dayforce has unveiled two AI solutions aimed at transforming human capital management, set to launch for select clients in 2025.
Zendesk unveils AI Dynamic Pricing Plan for flexibility
Last month
#
cx
#
martech
#
hcm
Zendesk unveils its AI Dynamic Pricing Plan, enabling businesses to flexibly invest in AI and automation to meet evolving service needs.
Neat strengthens focus on Asia Pacific hybrid work markets
Last month
#
hcm
#
facilities management
#
ex
Neat is ramping up its operations in the Asia Pacific, responding to a surge in demand for hybrid work solutions, particularly in Singapore and India.