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Twilio honours 16 startups in 2024 AI Searchlight Awards
3 days ago
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data analytics
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cx
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martech
Twilio has honoured 16 startups at the 2024 AI Startup Searchlight Awards for their innovative use of Twilio's tools to enhance customer engagement.
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Business email compromise scams dominate Q3 2024 threats
Last month
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malware
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ransomware
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phishing
VIPRE Security Group's latest report reveals that business email compromise now makes up 58% of phishing attacks, highlighting rising cybersecurity threats.
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Twilio report: Trust crucial for Australian consumer loyalty
Last month
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cx
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martech
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personalisation
Twilio's 2024 report reveals that 68% of Australians may stop engaging with brands they distrust, emphasising the need for secure, identifiable communication.
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Content platforms exploited for phishing attacks, warns Barracuda
Tue, 17th Sep 2024
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edutech
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firewalls
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phishing
Barracuda reveals cybercriminals exploiting content platforms for phishing, targeting educational institutions and businesses worldwide with deceitful emails.
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UK consumers to prioritise holiday spending in 2024, says Coveo
Thu, 12th Sep 2024
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genai
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ai
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ecommerce
UK consumers are poised to increase holiday spending for 2024, even if it means trimming expenses elsewhere, according to Coveo's latest research.
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Size determines type & frequency of email threats to businesses
Fri, 9th Aug 2024
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firewalls
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phishing
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advanced persistent threat protection
New research from Barracuda shows larger firms face more lateral phishing threats, while smaller companies are hit harder by external phishing and extortion.
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Sophos appoints Teresa Anania as new Chief Customer Officer
Tue, 23rd Jul 2024
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firewalls
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ransomware
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network security
Sophos names Teresa Anania as new Chief Customer Officer to advance customer and partner success initiatives, enhancing cybersecurity solutions and services.
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Sinch named leader in Gartner Magic Quadrant for CPaaS
Fri, 19th Jul 2024
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cloud services
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email
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voice
Sinch has been named a Leader in the 2024 Gartner Magic Quadrant for CPaaS, marking the second consecutive year of this recognition, based on its vision and execution abilities.
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SentinelOne receives top accolades for Singularity Cloud Security
Wed, 10th Jul 2024
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storage
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cloud security
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cnapp
SentinelOne's Singularity Cloud Security solution, praised for its leading-edge capabilities, clinched over 240 awards in G2's 2024 Summer Grid Reports, earning a stellar 4.9 out of 5 rating.
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StarHub partners with ServiceNow on new enterprise service platform
Tue, 9th Jul 2024
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digital transformation
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aiops
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email
StarHub unveils a strategic partnership with ServiceNow, integrating Enterprise Solutions with the Now Platform to revolutionise enterprise service management across industries.
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MoEngage launches platform for Australian financial services
Tue, 9th Jul 2024
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fintech
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cx
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martech
MoEngage launches a new platform in Australia, aimed at helping financial institutions tackle inefficiencies and deliver personalised customer experiences in real time.
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UK sees sharp rise in email & text online scams since 2022
Wed, 19th Jun 2024
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email security
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email
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scams
A new study reveals a rise in scam emails and texts since 2022, with Brits receiving 240 annually, costing over GBP £500 million in H1 2023.
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Clicks, customers, and ROI: Harnessing the power of multichannel marketing
Wed, 19th Jun 2024
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cx
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martech
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cdp
In the face of economic uncertainty and global competition, retailers are turning to multichannel marketing to engage customers, boost sales, and enhance ROI.
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Xero unveils AI companion JAX to enhance accounting accuracy
Thu, 13th Jun 2024
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fintech
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financial systems
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genai
Xero has revealed its AI-powered business companion, Just Ask Xero (JAX), to boost accuracy in accounting tasks, launching a beta in August.
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Xero introduces AI tool JAX to boost accounting accuracy
Thu, 13th Jun 2024
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fintech
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financial systems
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genai
Xero has unveiled JAX, a new AI-powered smart business companion, at Xerocon London, promising enhanced accuracy in accounting tasks for small businesses.
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Pax8 & Perception Point partner to enhance cloud security
Thu, 30th May 2024
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cloud security
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advanced persistent threat protection
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api
Pax8 partners with Perception Point to offer advanced threat prevention for email, Microsoft 365 apps, and web browsers, enhancing security for the modern workspace.
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Guidewire study reveals customer attitudes to AI in insurance
Wed, 15th May 2024
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digital transformation
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ai
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email
Guidewire's latest study reveals varied customer opinions on the insurance industry, highlighting the impact of personal experiences, tech advances, and diversity.
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Abnormal Security expands AI-based protection & launches AI Security Mailbox
Fri, 10th May 2024
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data protection
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datacentre infrastructure
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application security
Abnormal Security extends its Account Takeover Protection product and unveils AI Security Mailbox to automate and enhance user security across application platforms.
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What is vishing? Tips to spot and avoid voice phishing scams
Thu, 2nd May 2024
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malware
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uc
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vpns
As vishing scams persist, we explore its mechanisms, common tactics, and how to deter these voice phishing attacks, safeguarding your personal data and finances.
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Email spam hits new high, increasing nuisance communication by 31%
Mon, 29th Apr 2024
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email
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digitisation
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ico
Surge in spam and nuisance communications, particularly via email and digital platforms, revealed in latest Freedom of Information data from the ICO, raising concerns about consumer trust erosion.