Editor interview Stories - Page 57

Global Stories

Editor interview stories

Why business continuity must adapt to secure the new way of working

The rapid shift to remote work during the pandemic has increased digital risk, with cyber attackers targeting cloud-based tools, warns NTT.

By Nick Forrester • 5 min read • Mon, 22nd Mar 2021

Customer Relationship Management

How a NZ contact centre solution grew into a leading Microsoft Teams offering

NZ-based Zeacom's software has become Enghouse's top-selling contact centre solution, with its Microsoft Teams contact centre offering at its heart.

By Nick Forrester • 3 min read • Thu, 18th Mar 2021

Customer Relationship Management

Four ways to integrate the contact centre with Microsoft Teams and improve CX

Enghouse Interactive highlights the benefits of integrating contact centres with Microsoft Teams, including omni-channel routing and quality assurance.

By Sara Barker • 5 min read • Thu, 18th Mar 2021

Customer Relationship Management

Enghouse Interactive: Why Teams is a 'game changer' for the channel

The company knew that there would be interest amongst channel partners and end users, but it turned out to be much stronger than expected.

By Sara Barker • 3 min read • Thu, 18th Mar 2021

Hyperscale

Take a virtual tour of Digital Realty's third Singapore data center

Digital Realty to open its largest data center in Singapore in April, offering full retail colocation services.

By Sara Barker • 3 min read • Tue, 16th Mar 2021

Cloud Services

Virtual economy shifts paradigm of trust in the digital age - Okta

COVID-19 has accelerated the shift to digital, but how has this affected digital trust? A new report dives into the state of digital trust in 2021.

By Sara Barker • 3 min read • Fri, 12th Mar 2021

Hybrid & Remote Work

IT leaders rehash remote work tools for long-term prosperity - LogMeIn study

The security and scalability of software and tools used to support remote working is being called into question by many IT leaders.

By Sara Barker • 3 min read • Thu, 11th Mar 2021

Artificial Intelligence

Interview: How Infosys transformed the Australian Open into a virtual 'Grand Slam'

Infosys has partnered with Tennis Australia to enhance the digital experience of this year's Australian Open with cutting-edge technology and AI insights.

By Sara Barker • 6 min read • Thu, 11th Mar 2021

Encryption

Cryptography orchestration reimagined for the enterprise

Unbound has announced its new CORE platform, a next-generation solution offering that delivers comprehensive cryptography orchestration for enterprises.

By Nick Forrester • 5 min read • Wed, 10th Mar 2021

Customer Relationship Management

AU Govt has 1.7 billion reasons to refine digital experiences – Adobe report

Australian Government websites have seen 1.7 billion visits during the pandemic, prompting a need for a digital front door, says Adobe and Deloitte.

By Sara Barker • 3 min read • Tue, 9th Mar 2021

Mobile Device Management

Modern device management – enterprise-grade endpoint security for home workers

To support and empower employees, organisations need enterprise-grade security that reaches beyond the confines of the workplace.

By Nick Forrester • 2 min read • Mon, 8th Mar 2021

Mobile Device Management

MDM In 2021 – It's time to switch to modern management

Microsoft Intune is set to become the clear leader in mobile device management, with 35% global market adoption expected in 2021 and over 50% in 2022.

By Nick Forrester • 4 min read • Mon, 8th Mar 2021