Customer Success stories

Automation leader Nintex bolsters global expansion strategy with the promotion of two in-house veterans, Christian Lucarelli and Tony Thomas, to lead Partner Strategy and Customer Success.

Software expert Jimmy Duan joins BlackLine Inc., a leading digital finance transformation company, as the new Chief Customer Officer, leveraging his prolific industry experience to boost the firm's customer-first philosophy.

Epicor appoints industry veteran Steve O'Keeffe as new Regional Vice President for the UK&I, tasked with driving sales and go-to-market strategies.

ServiceNow fortifies its leadership in Australia and New Zealand as it welcomes esteemed IT professionals Barry Dietrich and David Thodey AO, aimed at promoting customer success and enhancing company culture.

Maincubes accelerates global expansion efforts and commitment to ESG with the appointment of industry veteran, Martin Murphy, as its new COO.

Rimini Street, global software support provider, names Martyn Hoogakker as the new Vice President and General Manager for EMEA, leveraging his SaaS expertise to accelerate regional growth.

Val Yonchev, former exec at Red Hat and Digital.AI, has joined Team Topologies as the Head of Customer Success, thus strengthening the firm's global strategy to help companies maximise digital operations.

IDC MarketScape has recognised Canada-based enterprise Solace as a leader in event broker software, praising its smart topic management.

Business success rests on loyalty, data, and the timeless Golden Rule, highlighting the universal principle's power in fostering growth.

To mark its 25th anniversary, IT management software provider SolarWinds releases its IT Evolution Survey, exploring tech transformation over the past quarter-century, with AI tipped to shape the next.

BeyondTrust, a global leader in identity and access security, announces three new executive appointments with over 100 years of combined industry experience to enhance customer value and drive growth.

Data Army has partnered with Hightouch, a global Composable Customer Data Platform, to provide Australian businesses with innovative data solutions.

Supply chain tech company, FourKites, maximises its revenue process and boosts operational efficiency through the adoption of AI-powered Clari's revenue platform.

Azul celebrates its esteemed channel partners, contributors to the company's success, during its 2024 Channel Partner Awards, recognising their performance in promoting affordable Java solutions globally.

Deloitte Digital named 2024 Adobe Digital Experience Partner of the Year for the Asia Pacific, affirming its long-term alliance and commitment to excellence with Adobe.

Global automation provider, Nintex, bolsters its offerings with four new AI-powered products, streamlining customer workflows and further embedding generative AI in process automation.

In the run-up to World Backup Day, data storage giants emphasise the importance of secure, eco-friendly backup practices amid escalating AI deployment and sustainability concerns.

Camille Drummond, BP's Senior VP of Global Business Services and diversity advocate, has joined BlackLine's board of directors, bringing three decades of energy sector expertise to the leading digital finance transformation firm.

Merlin Knott has been appointed as President of IFS Enterprise Service Management business, aiming to elevate customer success and maximise potential in the enterprise service management sector.

Specialist in compliance technology, Encompass Corporation, earns 'One to Watch' status from Chartis Research's FCC50 list, highlighting performance in battling financial crime.

Panzura gains recognition in the 2024-25 Data Center Intelligence Group report for its solid data protection in complex environments via its CloudFS global file management system.

US firm Legit Security expands its executive team with the appointment of Justin Bradley as VP of Customer Success, reinforcing the ASPM pioneer's dedication to customer development and retention.

Mark Orttung steps in as the new CEO of Projectworks, succeeding Matt Hayter who has moved to the role of President and Chief Product Officer.

Work operating system monday.com boosts APJ team with key appointments, inducting Diana Terry as Head of Solution Engineering APJ and Elian Priel as Customer Success Lead APJ.