Conversational AI stories

Melbourne AI startup Andromeda Robotics partners with aged care provider Allity to trial humanoid companion robot, Abi, powered by Chat GPT-4 AI platform.

AI enhances global mental health support by aiding diagnoses, early symptom detection, and customised treatment.

Dubber and Alianza have announced a new strategic alliance in which Dubber will provide conversational intelligence solutions to the Alianza platform.

Stanley Capital Partners invests in tech company Roboyo, aiming to enhance the global leader in hyper-automation's growth.

8x8 publishes report highlighting the growing adoption and value of conversational AI in the contact centre industry.

Boomi has introduced Boomi GPT, its first offering in the Boomi AI suite, promising streamlined integration and automation on the Boomi platform.

Amelia has been recognised as a Leader in Everest Group's Conversational AI Products PEAK Matrix Assessment 2023.

Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.

Workday is introducing advanced AI features in its Adaptive Planning tool, aiming to refine decision-making in HR and finance.

Qualtrics' full suite of AI-powered conversational analytics and NLP technologies, XM Discover, is now available through the AWS Asia Pacific Region.

Workday introduces fresh AI and Machine Learning tools, aiming to streamline business functions and boost productivity.

Einstein Copilot is a new generative AI-powered conversational assistant for every Salesforce application, baked seamlessly into the flow of work.

The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.

Agent Copilot significantly improves sales and service agent KPIs by quickly surfacing accurate answers and insights from complex knowledge base documents.

New survey from Boost.ai reveals customers' growing acceptance and preference for chatbots and virtual agents.

By leveraging conversational AI, companies across multiple sectors can automate various aspects of customer interactions.

Freshworks has unveiled Freddy Self Service, Freddy Copilot and Freddy Insights to make artificial intelligence more accessible to every workplace.

Known will receive the gold award for innovation in technology development at the 2023 Asia-Pacific Stevie Awards.

Quanton has signed a reseller deal with AI-driven conversational applications platform provider DRUID, and will also resell the product into Australia.