Global Stories

HMC Capital acquires Global Switch Australia, promising growth

HMC Capital has acquired Global Switch Australia, a move set to reshape the region's data centre sector and enhance local investment and services.

By Kaleah Salmon • 3 min read • Wed, 30th Oct 2024

Digital Transformation

SoftServe named a Challenger in 2024 Gartner Magic Quadrant

SoftServe has been recognised as a Challenger in Gartner's 2024 Magic Quadrant for Custom Software Development Services, highlighting its focus on Generative AI.

By Kaleah Salmon • 3 min read • Wed, 30th Oct 2024

Customer Experience

Freshworks launches Freddy AI Agent for service efficiency

Freshworks has unveiled the Freddy AI Agent, designed to boost customer and employee experiences by autonomously resolving service requests in minutes.

By Kaleah Salmon • 4 min read • Wed, 30th Oct 2024

Payment Technologies

DigiCert appoints Lakshmi Hanspal as Chief Trust Officer

DigiCert has appointed Lakshmi Hanspal as its new Chief Trust Officer, focusing on digital trust strategies from its Sunnyvale office.

By Imee Dequito • 2 min read • Tue, 29th Oct 2024

Generative AI

Apple unveils transformative AI software update for devices

Apple has launched its Apple Intelligence software update across iPhone, iPad, and Mac, enhancing user privacy and device capabilities.

By Sean Mitchell • 3 min read • Tue, 29th Oct 2024

Virtualisation

Software Radio Systems unveils srsRAN Enterprise 5G solution

Software Radio Systems has introduced srsRAN Enterprise 5G, a portable software solution enhancing private network deployments for enterprise clients.

By Catherine Knowles • 3 min read • Fri, 25th Oct 2024

Data Analytics

Marigold unveils AI advancements to boost customer loyalty

Marigold has unveiled an expanded roadmap for its AI platform, aiming to boost customer engagement and loyalty through innovative, human-centred experiences.

By Catherine Knowles • 2 min read • Fri, 25th Oct 2024

Customer Experience

Freshworks launches Freddy AI Agent for streamlined support

Freshworks has launched Freddy AI Agent, an innovative tool that autonomously resolves 45% of customer queries, promising quick, no-code deployment.

By Shannon Williams • 4 min read • Fri, 25th Oct 2024

Document Management

NetDocuments unveils AI-driven document management system

NetDocuments has launched its Intelligent DMS, an advanced document management system integrating AI tools, aiming to streamline legal professionals' workflows.

By Catherine Knowles • 3 min read • Fri, 25th Oct 2024

Payment Technologies

CompTIA becomes National Ambassador for NCRCG in the UK

CompTIA has become a National Ambassador for the NCRCG, boosting collaboration to enhance cyber resilience across the UK economy.

By Catherine Knowles • 3 min read • Fri, 25th Oct 2024

NetApp

Bob Parker named CFO as Swimlane accelerates AI growth

Bob Parker has been appointed Chief Financial Officer of Swimlane, aiming to boost its AI-enhanced automation amid rising security demand.

By Imee Dequito • 2 min read • Fri, 25th Oct 2024

Nuix

Nuix appoints Roland Slee to boost AI platform growth

Nuix has named Roland Slee as Vice President of Customer Strategy and Innovation to enhance its AI platform, Nuix Neo, and boost growth.

By Imee Dequito • 1 min read • Thu, 24th Oct 2024

Stories from Other Regions

Unified Communications

Stacuity appoints John Freeman as new CEO to drive growth

Stacuity has appointed John Freeman as CEO to lead its ambitious growth strategy, succeeding founder Mike Bromwich, who will focus on technology innovations.

By Imee Dequito • 2 min read • Tue, 29th Oct 2024

Autism

Innowell appoints Dr Melanie Turner as Chief Clinical Officer

Innowell has appointed Dr. Melanie Turner as its new Chief Clinical Officer, bringing extensive expertise in child-adolescent psychiatry and healthcare.

By Imee Dequito • 2 min read • Tue, 29th Oct 2024

Health Technologies

Fujifilm introduces Australia's first open MRI machine

Altus Medical Imaging in Gladesville has launched Australia's first Fujifilm Open MRI machine, enhancing patient comfort and accessibility in diagnostics.

By Melania Watson • 3 min read • Tue, 29th Oct 2024

REANNZ

Efforts to bridge New Zealand's rural connectivity gap

The Rural Connectivity Symposium in Rotorua gathered over 200 attendees to address New Zealand's rural digital divide, highlighting urgent connectivity needs.

By Kaleah Salmon • 3 min read • Tue, 29th Oct 2024

Digital Transformation

Fujifilm Australia marks 20 years of innovation & growth

FUJIFILM Australia marks 20 years as part of the FUJIFILM Group, celebrating significant advancements in imaging and technology at Sydney Opera House.

By Imee Dequito • 2 min read • Fri, 25th Oct 2024

Software-as-a-Service

Papua New Guinea adopts TechnologyOne SaaS for 200 agencies

Papua New Guinea has signed an agreement with TechnologyOne to implement a modern SaaS solution across over 200 government agencies, enhancing digital transformation.

By Catherine Knowles • 3 min read • Fri, 25th Oct 2024