Chatbots stories - Page 7
Kaspersky warns of elevated child cybersecurity risks in 2024
Tue, 23rd Jan 2024
#
smartphones
#
edutech
#
email security
Cybersecurity experts at Kaspersky reveal increasing threats to minors in 2024, including AI-generated inappropriate content, cyberattacks on young gamers and malicious app downloads.
Egress report highlights rising concern over phishing threats
Mon, 22nd Jan 2024
#
phishing
#
email security
#
ai agents
Egress' Email Security Risk Report reveals that 94% of organisations have fallen victim to phishing attempts, demonstrating an alarming escalation in cyber threats.
Generative AI & other disruptive tech: Quanton's solution for NZ businesses
Mon, 22nd Jan 2024
#
devops
#
apm
#
genai
Quanton founder, Garry Green, identifies disruptive tech such as generative AI and automated machine learning as the key to New Zealand's economic challenges.
Australia's digital equity in government websites improves significantly
Fri, 19th Jan 2024
#
cx
#
martech
#
ai agents
Digital equity and site performance in Australian government websites showed significant improvements over the last year, bagging the second spot in global rankings, reports Adobe.
EU chief urges Europe to boost AI initiatives at Davos
Thu, 18th Jan 2024
#
uc
#
cx
#
martech
EU Chief Ursula von der Leyen urges Europe to increase AI adoption for competitiveness at the World Economic Forum.
AI-driven customer experience heralds future trends
Thu, 18th Jan 2024
#
uc
#
data protection
#
cx
The integration of AI in Customer Experience could herald a major industry shift, bringing personalisation, cost reduction and large-scale operation.
OpenAI gears up to safeguard 2024 elections from tech abuse
Wed, 17th Jan 2024
#
api
#
ai
#
ai agents
OpenAI is taking proactive measures to protect the integrity of the 2024 worldwide elections, tackling potential technological abuses and ensuring transparency and accuracy in AI-related content.
Calabrio acquires Wysdom to enhance AI & machine learning capabilities
Wed, 10th Jan 2024
#
ai
#
ai agents
#
productivity
Calabrio acquires AI and virtual agent performance solutions firm, Wysdom, aimed at optimising their customer service with enhanced AI and machine learning.
How eCommerce and fintech firms are leveraging the power of AI-enabled data centres
Fri, 5th Jan 2024
#
uc
#
data analytics
#
fintech
Ecommerce and fintech firms tap into the potential of AI-enabled data centres, harnessing GPU-powered servers to enhance data processing, bolster fraud detection, and streamline payment systems.
AI chatbots posing risks of terrorism incitement – expert
Tue, 2nd Jan 2024
#
ai
#
ai agents
#
islamic state
AI chatbots could potentially radicalise new waves of violent extremists, underscoring the need for revised terrorism laws.
Thai software vendor revenue grows 14.1% with AI as key driver
Thu, 28th Dec 2023
#
uc
#
private cloud
#
digital transformation
Thailand's software vendor revenue growth at 14.1% YoY, driven by booming AI, application platforms and cloud services adoption.
Geeker pioneers on-demand peer-to-peer tech support
Thu, 28th Dec 2023
#
uc
#
ai agents
#
contact centre
Geeker launches real-time tech support platform, enabling swift peer-to-peer tech troubleshooting on-demand at the push of a button.
Trust Bank conducts first internal hackathon, fostering innovation
Wed, 27th Dec 2023
#
uc
#
llms
#
ai
Trust Bank conducts its first internal hackathon, fostering innovation to improve customer experiences.
Egress experts predict wave of AI weaponisation in cyber threats for 2024
Wed, 27th Dec 2023
#
uc
#
cx
#
phishing
Egress forecasts AI-powered cyber threats to soar in 2024, with cybercriminals exploiting artificial intelligence.
Meet ESG goals with industrial automation
Tue, 26th Dec 2023
#
uc
#
dei
#
digital twins
ESG goals shift from optional to essential in business, with automation aiding efficiency and sustainability.
UK judges to use AI chatbot despite concerns over credibility issues
Sat, 16th Dec 2023
#
ai agents
#
research
#
guidance
Despite credibility concerns, UK judges will use ChatGPT AI chatbot in legal rulings to process large text volumes.
Advancements in AI tipped to transform telecoms sector in 2024
Sat, 16th Dec 2023
#
uc
#
data analytics
#
cx
AI advancements, specifically Large Language Models, are set to reshape the telecom industry in 2024, predicts a Senior Consultant at Teradata.
Verint leads in Conversational AI according to Opus Research report
Thu, 14th Dec 2023
#
uc
#
data analytics
#
cx
Verint is recognised as an industry leader in Conversational AI in the Opus Research 2023 report, praising its Intelligent Virtual Assistant.
Alibaba Cloud open-sources two large language models for AI community
Tue, 12th Dec 2023
#
uc
#
llms
#
ai agents
Alibaba Cloud has open-sourced two large language models for AI, Qwen-72B and Qwen-1.8B, to facilitate AI advancements.
Green Insurer teams up with IPI for advanced customer contact services
Mon, 11th Dec 2023
#
uc
#
hybrid & remote work
#
ai agents
Green Insurer partners with IPI to implement omnichannel contact via IPI's cloud-based CCaaS, ElasticCX, enhancing customer service.