B2C stories - Page 3
How speech analytics can improve outcomes in the contact centre
Mon, 5th Mar 2018
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uc
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crm
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martech
Taking a look at how speech analytics technologies can be used in the contact centre to improve customer service and B2C interactions.
Consumer adoption of Internet of Things inevitable, study shows
Tue, 16th Jun 2015
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iot
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smart appliances
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acquity group
IoT adoption set to soar in next decade, with 30% of consumers planning to purchase an in-home device in next 2 years.
The Startup Genome
Mon, 30th May 2011
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b2b
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market
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entrepreneur
A group of tech enthusiasts have released the Startup Genome report, revealing key traits and strategies that make startups and their founders successful.
Toshiba announces new GM
Fri, 11th Dec 2009
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toshiba
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b2b
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r&d
Toshiba has appointed Robert Wilkinson as General Manager of its Information Systems Division in Australia, effective December 8, 2009.