Automation stories - Page 88

Verint, acclaimed for its AI-powered customer engagement solutions, has been distinguished as the leading provider of workforce management.

In the face of rising AI presence, consumers' hunger for speed and unique shopping experiences may leave most retail SaaS platforms obsolete by 2024.

Whilst 86% of Asia-Pacific IT leaders believe AI can boost productivity, Salesforce's latest research reveals that 69% of businesses may not fully capitalise on AI due to difficulties with data system harmonisation.

Broadband Forum has ushered in next-generation network operations with the introduction of TR-477 and MR-477 standards.

Medallia reveals four AI innovations at its Experience 24 conference, offering game-changing methods of personalising customer and employee experiences.

Dynatrace introduces OpenPipeline, a new core technology that allows customers to manage petabyte-scale data inflow securely and cost-efficiently.

HSBC survey shows a significant majority of businesses see the human touch as key, despite fears AI may cost jobs in the future.

Cybersecurity veteran, Sean Muirhead, joins London-based powerbrand, Logpoint, as CPO, bringing his broad industry and product development expertise to strengthen Logpoint's product strategy and market initiatives.

Businesses are advised to combine journey mapping, EQ and AI to enhance their digital customer experience strategies.

Riskified's Dispute Resolve platform expands its services in Australia, aiming to aid merchants facing a post-holiday surge in chargebacks. The platform can streamline and accelerate revenue recovery through AI and gateway integrations.

A mere 2% of CFOs fully trust their organisation's cashflow visibility – alarming figures that remain unchanged from last year.

Dynatrace is integrating AI-driven data observability capabilities into its analytics and automation platform, enhancing business analytics.

Fivetran partners with dbt Cloud to streamline data management, reducing costs for clients by automating tasks and enabling data-informed decision-making.

Tweaking of the Data Protection and Digital Information Bill could spur 50% of UK's SMBs to upgrade communication strategies.

Workhuman aims to drive efficiency in administrative tasks with the launch of Admin Hub, enabling Programme Managers to concentrate on organisational tasks and culture enhancement.

Espria spearheads its first panel discussion, Optimise IT 2024, accentuating cybersecurity and sustainability challenges facing SMBs.

Sysdig's 2024 Cloud-Native Security report reveals businesses overwhelingly favour rapid application development over comprehensive security practices, with only 69% of firms integrating AI into cloud environments.

Dynatrace introduces AI Observability, a comprehensive platform providing end-to-end observability for Large Language Models and Generative AI apps, enhancing security, cost control and compliance.

A Forrester and Basware study reveals 80% of CFOs anticipate increased regulatory scrutiny in 2024, with talent retention, cost optimisation and automation also key concerns.

BackBox unveils its revolutionary Zero Trust Network Operations framework, aimed at streamlining cybersecurity automation.