Agentforce stories

Salesforce launches Tableau Next to automate data analysis
Last month
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data analytics
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Salesforce launches Tableau Next, an AI-driven analytics platform integrating with Agentforce to automate data tasks and enhance business intelligence insights.

AI Energy Score unveiled for sustainable AI development
Last month
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martech
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ai models
Salesforce has launched the AI Energy Score, a benchmarking tool aiming to enhance transparency and sustainability in AI models, enabling energy-efficient choices.

Singapore Airlines partners with Salesforce for AI service
Tue, 18th Mar 2025
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martech
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personalisation
Singapore Airlines has teamed up with Salesforce to enhance customer service with AI, integrating various technologies to improve service efficiency and personalisation.

Salesforce & TripADeal unveil AI-enhanced travel showcase
Sun, 16th Mar 2025
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cx
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martech
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A recent YouGov survey reveals that 59% of Australian travellers crave personalised travel experiences, sparking innovation from TripADeal and Salesforce.

Salesforce debuts AgentExchange for digital labour market
Thu, 6th Mar 2025
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martech
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agentic ai
Salesforce has launched AgentExchange, a marketplace for its Agentforce platform, engaging over 200 partners to enhance AI agent functionalities.

Salesforce announces winners of 2024 ANZ Partner Awards
Wed, 26th Feb 2025
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martech
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cdp
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cleantech
Salesforce has unveiled the winners of its 2024 ANZ Partner of the Year Awards, highlighting exceptional contributions from partners across Australia and New Zealand.

Allegis Group enhances efficiency with Salesforce Agentforce
Wed, 26th Feb 2025
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martech
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hcm
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Allegis Group has implemented Salesforce's Agentforce across its Asia-Pacific operations to enhance efficiency and improve candidate placement processes.

Salesforce announces USD $2.5bn AI investment in Australia
Wed, 26th Feb 2025
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martech
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cdp
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cleantech
Salesforce has unveiled a USD $2.5 billion investment in AI for Australia over five years, enhancing workforce skills and boosting sustainability initiatives.

Salesforce & Google enhance AI with expanded partnership
Tue, 25th Feb 2025
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data analytics
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digital transformation
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cx
Salesforce and Google have expanded their partnership to enhance AI capabilities, integrating Gemini models with Agentforce for improved customer interactions.

Salesforce report: AI boosts revenue for Singaporean SMBs
Fri, 10th Jan 2025
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martech
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ai
Salesforce's latest report reveals that 94% of small and medium-sized businesses in Singapore are leveraging AI for growth amid rising technology complexities.

AI could be key to restoring consumer trust in Singapore
Thu, 28th Nov 2024
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cx
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cdp
A Salesforce report reveals a significant drop in consumer trust among Singaporeans, with 75% of respondents seeking more consistent interactions and AI solutions.

Salesforce event in Auckland highlights AI transformation
Wed, 20th Nov 2024
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cx
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martech
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hcm
The Salesforce Agentforce World Tour in Auckland attracted over 1,300 attendees, showcasing the impact of autonomous AI agents on New Zealand businesses.

Kudosity launches RCS beta testing in the Asia Pacific
Mon, 18th Nov 2024
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smartphones
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data protection
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cx
Kudosity has launched beta testing for Rich Communication Services in the Asia Pacific, inviting businesses to enhance customer engagement through innovative messaging.

Salesforce unveils Agentforce to revolutionise AI agents
Tue, 5th Nov 2024
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cx
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Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.

Salesforce unveils Agentforce; experts highlight AI limitations
Thu, 26th Sep 2024
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ai
Salesforce's Agentforce, unveiled at Dreamforce, spotlights AI in business. Yet, experts argue multimodal AI, combining visual, text, and speech, is the future.

Certinia joins Salesforce's Agentforce for advanced AI solutions
Thu, 26th Sep 2024
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martech
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cdp
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agentic ai
Certinia has teamed up with Salesforce's Agentforce Partner Network to enhance AI capabilities for customers, promising efficiency and improved business outcomes.

Salesforce to offer free AI training to close skills gap
Thu, 19th Sep 2024
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it training
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martech
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Salesforce will offer its premium AI courses for free on Trailhead until end-2025, investing over USD $50 million to bridge the AI skills gap.

Salesforce unveils Agentforce Partner Network to delivery specialised AI agents
Thu, 19th Sep 2024
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Salesforce unveils the Agentforce Partner Network, collaborating with AWS, Google, and IBM to revolutionise AI-driven customer success with new agents.

Salesforce & Google Cloud expand AI-driven partnership
Thu, 19th Sep 2024
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martech
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ai
Salesforce and Google Cloud deepen ties to boost AI capabilities, unveiling Agentforce. The move promises seamless, secure workflows.

Salesforce, IBM expand AI partnership for regulated industries
Wed, 18th Sep 2024
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uc
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martech
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cdp
Salesforce and IBM expand their AI collaboration, aiming to empower regulated industries with advanced AI agents while ensuring data security and compliance.