About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 93
Deposco unveils top eCommerce & retail trends for 2024
Thu, 7th Dec 2023
#
cx
#
martech
#
ecommerce
Deposco Europe’s Will Lovatt predicts 'zero consumer' behaviour, eCommerce growth, social media impact and tech advancements will dominate 2024 retail trends.
Managers call for more AI use despite underutilisation
Thu, 7th Dec 2023
#
ai
#
talent attraction
#
engagement
Despite nearly 70% of managers advocating for greater use of artificial intelligence, only 23% utilise it, a Beamery study reveals.
OutSystems forecasts top tech trends for CIOs in 2024
Thu, 7th Dec 2023
#
digital transformation
#
apm
#
low-code
OutSystems' Joe Ghattas predicts generative AI, increased business efficiency, and AI integration in development as top 2024 CIO trends.
Zoom looks to enhance CX with AI-powered refinements
Thu, 7th Dec 2023
#
crm
#
uc
#
data analytics
Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.
Microsoft Surface repairs now available nationwide in NZ
Thu, 7th Dec 2023
#
cleantech
#
microsoft
#
sustainability
Broken screens and other minor defects can now be rectified nationwide by repair technicians based in Auckland, Wellington, Christchurch, and Dunedin.
UK IT leaders reveal skill gaps hindering innovation
Thu, 7th Dec 2023
#
it training
#
edge computing
#
it automation
IT leaders in the UK are facing significant skill gaps in strategic thinking, AI and business acumen, a new Red Hat study reveals.
ManageEngine reveals organisational IT trends for 2024
Wed, 6th Dec 2023
#
digital transformation
#
advanced persistent threat protection
#
rpa
Rajesh Ganesan, ManageEngine President, gives five predictions for 2024 technology trends, highlighting privacy, LLMs, and orchestration.
Report shows daily cyber threats on the rise in 2023
Wed, 6th Dec 2023
#
mfa
#
advanced persistent threat protection
#
windows
Cybersecurity firm Kaspersky reports a near-3% rise in daily cyber threats in 2023, with new tactics and threats emerging.
Surge in e-commerce platforms sees rise of counterfeit goods
Wed, 6th Dec 2023
#
uc
#
digital twins
#
breach prevention
Distributed Ledger Technology (DLT) offers a solution to the growing problem of counterfeit goods on ecommerce platforms.
Public sector has misplaced confidence in cybersecurity
Wed, 6th Dec 2023
#
malware
#
edutech
#
phishing
Public sector organisations display an alarming overconfidence in their cybersecurity abilities, a Check Point survey has revealed.
Survey reveals security concerns over GenAI use in ANZ
Wed, 6th Dec 2023
#
soc
#
genai
#
ai
A new survey has revealed 97% of firms across Australia and New Zealand use GenAI tools, however, 85% view them as potential security risks.
LF Energy unveils new open source projects for energy transition
Wed, 6th Dec 2023
#
power / energy
#
cybersecurity
#
cleantech
LF Energy introduces five open-source projects for digital energy technologies, bolstering efforts towards energy transition.
Toqio transformation: From SaaS portal to embedded finance platform
Wed, 6th Dec 2023
#
saas
#
development
#
financial services
Toqio has transitioned from a SaaS portal to an adaptable embedded finance platform, aiming to bolster corporate financial stability.
IT leaders concerned over AI implementation & process optimisation
Wed, 6th Dec 2023
#
ai
#
customers
#
productivity
A new study from Celonis reveals 72% of IT leaders fear process deficiencies could disrupt successful artificial intelligence implementation.
Cloudbrink pioneers with firewall-as-a-service for better cyber defence
Wed, 6th Dec 2023
#
productivity
#
transport layer security
#
ipsec
Security firm Cloudbrink introduces firewall-as-a-service (FWaaS), promising granular control for better endpoint device protection.
AI to alter Asia Pacific's cybersecurity landscape by 2024
Wed, 6th Dec 2023
#
siem
#
genai
#
ai
Artificial intelligence (AI) is set to transform the Asia Pacific's cybersecurity sector by 2024, presenting new developments and risks.
SAS outlines predictions for AI's role across sectors
Wed, 6th Dec 2023
#
genai
#
ai
#
healthtech
SAS details twelve predictions for AI's impact across various sectors, including finance and healthcare, by 2024.
New survey highlights tech & HR challenges for SMEs in 2023
Wed, 6th Dec 2023
#
hcm
#
payroll systems
#
integration
A new survey from Empiraa has revealed technology integration and HR challenges as the main issues for small to medium enterprises in 2023.
2024 set to bring uncertainty when it comes to cybersecurity
Wed, 6th Dec 2023
#
quantum computing
#
rpa
#
risk & compliance
Darren Humphries, Acora's CISO, discusses cybersecurity challenges in 2024, spotlighting AI threats and strategies.
Businesses reconsider cloud-based AI over data privacy concerns
Tue, 5th Dec 2023
#
genai
#
data privacy
#
ai
Businesses may pivot away from cloud-based AI systems to on-premise servers due to rising data privacy concerns.